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Privacy Policy


Privacy Policy for site visitors

This Privacy Policy aims to describe the management methods of this site with reference to the processing of personal data of users/visitors who consult it. This information is also provided pursuant to art. 13E 14 of EU REG 2016/679 – EUROPEAN REGULATION ON THE PROTECTION OF PERSONAL DATA – those who connect to the corporate website of Azienda Vitivinicola Sofia Ribaldone benefit from the related web services starting from the address www.chieliso.com. The information is provided only for the site mentioned above and not for other websites that may be consulted by the user via specific links. The website www.chieliso.com is owned and managed by Azienda Vitivinicola Sofia Ribaldone, which guarantees compliance with the legislation on the protection of personal data (EU REG 2016/679). Users/visitors must carefully read this Privacy Policy before forwarding any type of personal information and/or completing any electronic form on the site itself.

Type of data processed and purpose of processing

1) Navigation data

The computer systems and software procedures used to operate this site acquire, during normal operation, some personal data which are then implicitly transmitted in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site: except for this eventuality, the data on web contacts do not persist for more than seven days.

2) Data provided voluntarily by users/visitors

If users/visitors, by connecting to this site, send their personal data to access certain services, or to make online purchases of products, this entails the acquisition by Azienda Vitivinicola Sofia Receipt of the sender’s address and/or any other personal data which will be processed exclusively to respond to the request, or for the provision of the online shop service such as (name, surname, state, street, number, postcode, city, telephone , e-mail address, bank transfer data, cash on delivery, Pay Pal payment). The personal data provided by users/visitors will be communicated to third parties only if communication is necessary to comply with the requests of the users/visitors themselves.

3) Cookies

Cookies are small files that the browser releases on our hard drive during navigation, thus allowing the visited site to store certain information about the visitor. There are different types of cookies. Some are necessary for browsing the site or to use the services present on it, others can guarantee the security of any transactions, allow the user to manage the contents or leave comments, etc.

How we use cookies

This site only releases technical cookies to allow users a better browsing experience and allow administrators to make updates via login. The “wordpress_test_cookie”, “wp-settings-1”, “wp-settings-time-1” cookies are session cookies that are deleted when the browser is closed and guarantee site administrators the correct functioning of the “WordPress” content manager. ” on all browsers. While browsing the e-commerce section, the cookies “wp_woocommerce_session”_(+alphanumeric code) and the cookie “woocommerce_recently_viewed” are installed, which reminds the user which products he has seen during the active session; these cookies are “session” cookies that expire when you close the browser. The “popup cookie”, which lasts 2 hours, has the sole purpose of memorizing the user’s declaration of age, which is essential to access the site. During the purchase phase, by logging in, the following session cookies can be installed which supervise the purchase operations: “wordpress_(+alphanumeric code)”, “wordpress_logged_in_(+alphanumeric code), “woocommerce_items_in_cart”, “woocommerce_cart_hash”. The “wp_woocommerce_session_(+alphanumeric code)” cookie expires after two days. The “wfwaf-authcookie” cookie lasts 12 hours and has the sole purpose of checking how many users authenticate on the site to monitor its security; no personal data is collected. If you make purchases on the e-commerce section and choose to pay via PayPal/credit card, you will be automatically redirected to the secure payment system of paypal.com and will consequently receive cookies from that third party; Below is the relevant privacy policy page:

Paypal Privacy Policy

No third-party cookies are installed while browsing this site; by using the sharing buttons you actually access third-party sites, which will release the cookies indicated in their respective policies:

Facebook Privacy Policy
Google Privacy Policy
Twitter (X) Privacy Policy
LinkedIn Privacy Policy

Deleting and changing cookie settings

Each browser allows the user to delete cookies already downloaded through a feature present in the browser itself. Furthermore, each browser offers a procedure for changing the settings relating to cookies, including partially or totally blocking them. Disabling cookies may limit the ability to use some features on the site. Below are the links to access the instructions for managing cookies on the most popular browsers:

Mozilla firefox Cookie Manager
Google Chrome Cookie Manager
Internet Explorer Cookie Manager
Safari Cookie Manager
Opera Cookie Manager

Treatment methods

Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

Optional provision of data

Apart from what is specified for navigation data, users/visitors are free to provide their personal data. Failure to provide them may only result in the impossibility of obtaining what is requested (RECEIPT OF PRODUCTS PURCHASED IN THE SHOP).

Place of data processing

The processing connected to the web services of the sites indicated above takes place at the company headquarters in Strada Statale Gavonata, 25 – 15016 Cassine (AL), of the Data Controller and/or at the headquarters of the hosting and/or management company website and are handled only by technical personnel of the Office in charge of processing, or by persons in charge of occasional maintenance operations. No data deriving from the web service is communicated or disseminated. The personal data provided by users who request dispatch of informative material are used for the sole purpose of carrying out the service or provision requested and are communicated to third parties only if this is necessary for that purpose.

Data controller

The data controller is Azienda Vitivinicola Sofia Ribaldone – Strada Statale Gavonata, 25 – 15016 Cassine (AL) in the person of the Legal Representative Sofia Ribaldone.

Contact details of the Data Controller

Email: info@chieliso.com

The data controller designated to respond to the interested party in the event of exercise of rights is Sofia Ribaldone. It is possible to obtain an updated version of this document and the updated list of data controllers by contacting the owner or manager indicated above directly by email: info@chieliso.com.

Rights of interested parties

The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of the same data and to know its content and origin, verify its accuracy or request its integration or updating, or the rectification of art. 15 EU regulation 679/2016). Pursuant to the same article, you have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, their processing. Requests should be forwarded to the Data Controller at the contact details indicated above.

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